15 Replies Latest reply on Jan 19, 2015 4:53 PM by Kevin-Monahan

    New MacbookPro 6,1 install. 8GB ram, 512G SSD, Yosemite, and PE12. Program is completely unresponsive, unusable

    lerxst

      Hi,

      I blew everything away and reinstalled the OS (after a new disk purchase. I needed more than 256G SSD, so I upgraded).


      So, this is a Fresh yosemite install on a Core i7 MBP 6,1 with 8G RAM.

       

      I just installed and updated Premiere Elements 12.

       

      It took an hour and a half to import a 52 minute mpeg4 from my Cisco Flip camera.

       

      Now that it's finished, any action I take results in a spinning beachball. The OS reports that the program is not responding. Activity monitor reports that the program is using 100-120% of my CPU. (I assume this is a poorly written program which can't utilize all four processor cores at once? *sigh*).

       

       

      This is as plain-vanilla as you can get. New OS, New program install, freshly updated. Complete failboat.

       

       

      I need to know what to do to fix this. I feel like I lit a $100 bill on fire and wasted 2 days of my life.

       

      -joe