0 Replies Latest reply on Jan 11, 2015 8:57 AM by SS cuba

    why is lightroom 5.7 continually crashing on wondows 8.1?

    SS cuba

      Every time I try to open lightroom 5.7 it starts with saying not responding then I get the message:

       

      Adobe Photoshop Lightroom has stopped working

      A problem caused the program to stop working correctly.

      Windows will close the program and notify you if a solution is available.

       

      It is unusable. It also causes the photo I am working on to be marked with error:

      There was an unknown error while writing metadata to this photo. Retry?

       

      I simply can't use it at all like this.

       

      Anyone know what the problem is or how to fix it?

       

      Thanks