2 Replies Latest reply on Jan 11, 2015 6:58 PM by Amadda

    Adobe Flash CS6 corrupted the .fla file that I made. Can someone from Adobe support recover my file?

    Amadda Level 1

      I work on a brandnew Macbook pro with lot's of HD and memory, Yosemite version.


      I bought Flash CS6 for 700 dollars. It hangs, it unexpectedly quits, but worse, it  corrupts the file i have been working on for an entire day. It makes it 981kb and then says it fails to open it.

      I want to know where can I get some customer service from Adobe. I paid for this software and I want to be able to send a ticket to the the support so they can figure out what went wrong and if they can recover my file. The file didn't even have 70 frames yet. But each frame had a drawings with pencil that are very detailed. So hence my frustration