6 Replies Latest reply on Jan 23, 2015 2:17 PM by sondrenjaa

    Can't import quicktime

    sondrenjaa

      The problem is happening on a PC with Windows 8.1. I can't import quicktime files into my After Effects CC 2014. Some files work, some does not work. I am getting this error:

       

       

      After Effects error: file 'test.mov' can't be imported -- this '.mov' file is damaged or unsuported or damaged.

       

       

      I have quicktime installed. I can't even import quicktime movies from my phone. Please help. THANKS!