0 Replies Latest reply on Jan 12, 2015 7:19 AM by Yellow98

    Exception error - red alert box

    Yellow98

      I get a red error alert box "Edge Animate - Exception" whenever I open Animate 2.14.1 (5.0.1) on my iMac OS X 10.10.1

       

      I've:

      • Verified/repaired disk permissions
      • Restarted the Mac in both normal and safe mode
      • Uninstalled/reinstalled from the cloud app
      • Signed out/back in from the cloud app
      • Tried the cloud cleaner tool, but per the instructions to uninstall Edge before running it, the tool didn't even see Edge to "clean" it

       

      Any help on this appreciated - I haven't seen any posts on this since the latest release in October.

       

      PS: Edge works fine on my PC laptop!?