0 Replies Latest reply on Jan 12, 2015 9:55 AM by rnpcprice

    Digital Editions 4.0 will not open after installation on Windows  XP laptop.

    rnpcprice

      Digital Editions  4.0 will not open after installation on Windows XP laptop.  DigitalEditions 3.0 installs and opens fine.  Have tried 4.0 several times.  Removed 3.0 and 4.0, reboot, reinstall 4.0 still will not open.  Error message says Windows has experienced and problem and requires that Digital Editions must be shut down.