I have downloaded Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failed. What am I doing wrong?

[TRAVELalot]

I have downloaded and istalled Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failure, what am I doing wrong?

[taylour.nembhard@ryerson.ca]

Did you ever receive an answer or figure out how to solve this problem? I'm currently in this situation and can't figure out how to sign back in considering Adobe can't do anything about it.