I just started working with this machine.
Dual 6 core Xeons
32gb of ram
When using AE, I have no option to use Multiprocessing. It's greyed out, and the only thing it shows that's not is "installed CPUs: 1" which is wrong anyways, as I have two xeons.
This is a fresh install of Creative Cloud, so I haven't fiddled with anything much.
Any help would be appriciated!
You are missing a specific motherboard driver and/ or DLL that allows AE to correctly detect everything. Check your device manager.