4 Replies Latest reply on Jan 13, 2015 8:48 PM by ssprengel

    help with photoshop not recognizing file type

    Stacey Dierksmeier

      i need a fix for message in photoshop CS6 " could not complete your request because photoshop does not recognize this type of file" when i try to open Raw or jpg. I have been using a Canon Rebel t3i and have switched to Canon EOS 7D Mark II, when to open new camera photos and problems started... I can not update to the new converter because my computer will not handle it, but i should be able to open my older camera files and now not able to do so. Im guessing my new camera changed how files are reading in photoshop. anyone know of a fix?

       

      Thanks

      Macbook pro 10.6.8