I am using RH8 generated files. In java code, I am calling Runtime.getRuntime().exec(command) where command = "rundll32 url.dll,FileProtocolHandler " + url. The url is a file url (pointing to a local file on my computer) appended with #<id=2187>>newwnd=false. I have tried using the Desktop command, but java rejects the URI with the # tag.
The specific help page for id 2187 is not displayed. The main page toc is displayed, which is the url without the # and Id.
The url works when typed into the browser address line (Firefox 33 & IE11) , so I do not think the problem is with the browser or RoboHelp generated files.
This problem is similar to Peter Grainger Snippet 13/8, but the solutions from that snippet that I have tried seem to be geared to a particular browser version.