You might try going through the troubleshooting outlined here:
Sign in or activation errors | Creative Cloud Membership, CS5.5 Subscriptions, CS6
You can try by clicking on the "continue" & check if it works.
You can also refer to Cannot clear the error message "we are having trouble verifying your membership"
In case it does not work , you can support at
Thanks I will try these steps. Thanks for getting back to me.