I bought the box version Lightroom 5 WIN/MAC on B&H.com for my new Mac. When I go to enter my serial number to register, the number I have is only 18 digits, not the necessary 24 digits. The number on my receipt and box are both identical and i do not have a registration code. Please help.
The serial number is normally found on the Disc case. It is not likely the number you are trying to use, especially if it was on the receipt... that is more likely a product ID number.
I read that on here, but the cd sleeve is blank.