0 Replies Latest reply on Jan 14, 2015 3:46 AM by BJP

    Premier Elements 12 Crashing

    BJP

      Premier Elements 12 keeps crashing.

       

      roblem signature:

       

        Problem Event Name:                        APPCRASH

       

        Application Name:                             Adobe Premiere Elements.exe

       

        Application Version:                           12.0.0.0

       

        Application Timestamp:                     530bd1ca

       

        Fault Module Name:                          MSVCR100.dll

       

        Fault Module Version:                        10.0.40219.325

       

        Fault Module Timestamp:                  4df2be1e

       

        Exception Code:                                  c0000005

       

        Exception Offset:                                00001ed7

       

        OS Version:                                          6.1.7601.2.1.0.256.48

       

        Locale ID:                                             2057

       

        Additional Information 1:                  0a9e

       

        Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

       

        Additional Information 3:                  0a9e

          Additional Information 4:  0a9e372d3b4ad19135b953a78882e789

      Can anybody help

      BJ