Is this a "it worked before but not now" or "it never worked before" issue?
I am strictly an Elements Windows user. I have not seen any evidence that Premiere Elements 9.0/9.0.1 is supported by Yosemite.
Depending on the answer to my introductory question, what is the format of the media that you are trying to import - H.264.mov or H.264.mp4 or
Can you import media formats other than in this particular case? Or does this issue apply to anything that you attempt to import into your project?
If you create a new project, is the problem gone?
It worked until I updated to Yosemite. I can't import media at all. The box pops up, freezes, and Premier Elements quits. It will allow me to import from a camera but I am trying to import a jpg.
Maybe this is not a matter of Yosemite and Premiere Elements 9.0/9.0.1 compatibility after all. Let us explore further.
The promising news was that the program is allowing you to import from a camera (assumed video clips).
Are you getting a "too large" message from 9.0/9.0.1 Mac when you try to import your jpg. If so, that is because
your 32 bit version has a still pixel dimensions limit related to total pixel count as described in this earlier thread
about Premiere Elements 8 and the matter. Please refer to my explanation in post 6 of the following thread
We are looking forward to your review of this situation. Please let us know if this applies to your situation.
Sorry, this doesn't seem to apply. It won't even allow me to choose a file to import. The import box comes up, freezes, and quits Premiere Elements.
Thanks for the reply.
Have you edited your stills in Photoshop where you might have set the color profile for CMYK?
What are the pixel dimensions of these stills? Are you doing a one at a time import with Premiere Elements' Get Media/Files and Folders?
Can you import the stills into Elements Organizer 9, even if they will not import into Premiere Elements 9.0/9.0.1 Editor?
If you can import them into the Elements Organizer 9, see if you can right click one of the stills there and select Edit with Premiere Elements to get
the still into the Premiere Elements 9 Editor.
We will be watching for your results.
I can not import anything from off the computer anywhere. It shuts down when I try to grab a file. It doesn't even give me the option of choosing anything, it just shuts down.
I uninstalled everything and reinstalled and also restarted my computer and am able to use the get media from files and folders now.
Thanks for the update with the great news that you are now able to use the Get Media from the files and folders again.
How drastic did you get with the "uninstalled everything and reinstalled"? Did you do this for more than Premiere Elements 9.0.
Also, if you have not already, consider
a. downloading and installing and working from the 9.0.1 Update
b. having the latest version of QuickTime installed on the computer with Premiere Elements.
We are very pleased with the outcome.