Hi, I've been trying to install Flash Player 16 for several weeks but the installation just won't work.
When running the installer, I briefly see the message "Retrieving install" followed by a bar and "0%". This quickly disappears and all that's left is a black window.
If I then Quit the installer, Safari opens and I'm taken to a window that says "Adobe Flash Player could not be installed" followed by the options to troubleshoot or go to Help and Support.
I then uninstalled Flash Player 15 and tried to re-install 16, but that didn't make any difference.
MacBook Pro 2.9 GHz Intel Core i7
I had no problems with Flash Player 15 until it stopped working and said it needed updating.
We're aware of this issue with the online (shim) installer. Until this is fixed (we do not have an ETA at this time), please try using the offline installer posted at the bottom of the Installation problems | Flash Player | Mac page, in the 'Still having problems' section.