4 Replies Latest reply on Jan 14, 2015 7:21 PM by A.T. Romano

    Troubleshooting advice anyone? Unable to get still photo embeded in menu template.


      I have Premiere Elements 9.  I have completed the video and am trying to use a template from Adobe that has a spot for a still picture.  I imported one and it shows on the computer but when I burn the DVD there is just a big black empty box.  I tried making the photo 1000 x 750 pixils and that didn't work.  I even tried using a photoshop file thinking maybe it was just proprietary but to no avail.  Between this and the fact that the program is so unstable that it crashes every time I try to do something, my frustration level is pretty high.  It probably crashed nearly 20 times just trying to make the video.  Is this normal?  Any help would be appreciated. Thanks.