Recent threads have been full of this known Premiere Elements 13 No Disc error.
Adobe Staff has posted a fix which has been working for most, if not all. The fix is to delete or disable the file named OldFilm.AEX.
In Windows 8.1 64 bit, the path to it would be
Local Disk C
Adobe Premiere Elements 13
and in the NewBlue Folder is the OldFilm.AEX file that you delete or disable by renaming it from OldFilm.AEX to OldFilm.AEXOLD.
Please let us know if that worked for you.
Thank you for your reply (post numbered 2), but somehow it got posted with no message included.
Please try again.
We are looking forward to learning of your results.
Sorry - I replied direct to your e-mail as I had difficulty finding this site again.
I have done the fix you suggested and it seems to have worked so far. Presumably they will be releasing it as some sort of update for users not used to delving around in the depths of program files.
Thanks for the reply and glad the suggested fix got rid of the Premiere Elements 13 No Disc error for you.
This is not Adobe, rather user to user. So, we have no insider information on how Adobe will move to correct this issue
beyond Adobe PRE_help posting the suggested fix in a recent thread here. But, I get the impression that Adobe PRE_help
is still evaluating the possibilities of more than one cause for the No Disc error in Premiere Elements 13. To date, all the
reports in this forum point just to the OldFilm.AEX. Interesting, I have Premiere Elements 13 on Windows 7 and 8.1 64 bit
and have not been hit with the No Disc message (from September 24, 2014 to today January 15, 2015.
Best wishes. We are glad that you can now move forward in your Premiere Elements 13 projects.
Just an update on this. Today I thought I would do " check for updates " on my Adobe software and there were big updates for both Photoshop Elements 13 and Premiere Elements 13 which I duly installed. The Disk Error problem with Premiere came back!! I restarted to get rid of it and looked in File Explorer and the problem file OldFilm.AEX had been put back by the update! I removed it again and things are back working again. I would have thought that Adobe would have sorted this out in such a major update?
Thanks for the follow up.
Also, be sure to target the Elements Organizer 12 and 13 for update to 12.1 and 13.1 respectively.
There were a few new options included with the 13.1 Update
Good job in addressing the No Disk issue of 13 and 13.1 with removal of that OldFilm.AEX file.
No sure what criteria Adobe uses in setting priority for what gets put into these updates.