3 Replies Latest reply on Jan 15, 2015 6:57 PM by cathys37523610

    I cannot seem to use/change my password so I can update my flash player?

    cathys37523610

      When I try to update my flash player, it requests my username and password.  I did not remember my password so requested an email to set up a new one - twice now, and neither time has worked.  I'm very careful to enter the password and I know it's right, but the system still won't accept it.  Can someone help me?