0 Replies Latest reply on Jan 14, 2015 4:20 PM by itp50324757

    Central Output Server View Manager on Windows 7, need patch for jfPreview.exe

    itp50324757

      Where can I obtain the latest version of JfPreView.exe?

       

      According to the following webpage:

      http://helpx.adobe.com/legacy/kb/central-central-pro-output-server-1.html

       

      Adobe Central and Central Pro Output Server 5.7, Windows support extended to Windows 7 (32/64 bit) and Windows Server 2008 R2 (64 bit)

       

      Issue 2 on this page is the problem that I am having:

      Issue 2

       

      View manager is a client application for Central Pro. When it is installed on Windows 7 (32/64 bit) and Windows Server 2008 (64 bit), it doesn't work properly.

      For Windows 7 and Windows Server 2008R2, IPv6 is installed and enabled by default. On a machine running the Central Preview Agent with IPv4 protocol, the Preview Agent fails to transfer the files. The Preview Agent also reports the following error in the jfserver.log.

      “Fails. Exception:  [1005] Connect to <host> failed: 10060”

      Solution

      A patch for JfPreView.exe.exe is available from Adobe enterprise support to address this issue.

       

      I need this patch.

       

      Thank you