Where do you know it's the RAM? I think that ID, even if it's version CC 2014, which you don't mention, does not require more than 2GB.
1 Ram was merely an example.
2 Version CS5.
3 2 GB Ram on sys as indicated.
My sys seem to meet all install requirements.
Sent from my iPhone
I think in a case like this it's probably the monitor resolution, and you may actually have MORE than required, but the CS5 installer isn't expecting the new higher res monitors. If that's the case with you, try resetting the monitor resolution temporarily to the the minimum requirement for CS5.
That's a very low end laptop if my googling is giving me accurate information.
With integrated video it's possible that there's no enough RAM for this installation but I'd need way more info on the machine to know.
What is the resolution of the laptop? Have you tried to hook it up to a monitor if it's not meeting the specs?
I think you may have nailed it, Bob. CS5 requires an Athlon processor...
Problem solved! Software successfully installed after Service Pack 1 added.
Thanks to everyone who provided input.