Trouble installing Adobe Player

[rricci]

I'm using Win 7 64 bit.  I downloaded the latest Flash Player.  When I try to install it, nothing happens.  No window, nothing.  When I try to run it again, I get a "Only a single instance of this application can run" message.

[_maria_]

Hello,

Please try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows, in the 'Still having problems' section.

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Maria

[rricci]

I restrted and tried running the installer again.   Same result.

Then I tried going to that page, and I clicked on the link that says

• Installation problems for Windows 7 and older

and it just sends me back to that page.  Is this what I'm supposed to click on?

[_maria_]

Hello,

No, that's not correct.  I'm not sure why that link redirects back to the same page.  I'll follow-up on this.  You want to click on one of the Flash Player for <browser type> links.  If you have Internet Explorer and Firefox, you'll want to download and install both.  Opera isn't widely used, but if you have Opera, you an also download the installer for Opera.

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Maria

[rricci]

I use Chrome, but I was told the internal Falsh in Chrome is not that good.  Tru?  I currently have it disabled.

[_maria_]

Hello,

There is nothing wrong with the internal version of Flash Player in Chrome.  It receives the same development and testing cycles as the non-embedded version. Google is actually in the process of deprecating the NPAPI plugin, which is the non-embedded version.  The embedded version is the PPAPI plugin.  So, sometime towards the end of the year (unless their time-line changes), NPAPI plugins will no longer work in Chrome.

References:

• Chromium Blog: The Final Countdown for NPAPI
• NPAPI deprecation: developer guide - The Chromium Projects

and lots more on the web about this.

I have also escalated the issue with the circular redirect of the Win 7 help page.  It shoul be resolved soon.

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Maria

[jeisom]

i am trying to install Adobe flash and reader and get the same result. No window. uac asks for permission,then nothing. If I try again I get only one instance allowed. The process is running, but fails to start anything that I see, other than take up memory. this is on a fully up to date windows 7 home premium.

[_maria_]

Hi Jeisom,

Please try using the offline installer, corresponding with the browser(s) you use, posted at the bottom of the Installation problems | Flash Player | Windows., in the 'Still having problems' section.

For Reader, please post your question to the Adobe Reader forums.

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Maria