3 Replies Latest reply on Feb 14, 2015 2:23 PM by Corrinas

    Adobe Shape won't work in my iPhone

    elenaferrer2 Level 1

      Hi,

      Yesterday I installed Adobe Shape. I opened it but after I wrote my Adobe ID, I found that I have no way to open the camera to photograph. I closed, and when I opened again, it only showed me the front cover of the app,and suddenly it closed. And I couldn't open it again.

      I deleted it and reinstalled. Then same thing (log in and no way to open the camera).  I review a video training of the app to see how it works, and looking for the camera feature, and I saw that when it opens it has to open the camera automatically. But in my case I have no access to the camera feature. I closed the app, and next time I opened it, it turns to show me just the app cover and suddenly closes. I have an iPhone 4 with iOS 7.1.2

       

      Thanks!

       

      Elena Ferrer