I would like to ask for your help with a problem concerning Arabic diacritics that we encountered in the Adobe InDesign software. The nature of our work necessitates having a number of computers that share the same InDesign files. Unfortunately, there is an inconsistency in the Arabic diacritics, especially in the letter إ. On one of our computers, the letter appears without the diacritic - AlKasra (ِ) on the letter إ., while on the other computers it appears with (ِ)à (إِ). This causes many problems in our work. How can we make the letter A /إ appear with AlKasra (ِ) without having to add it manually?
Ask in the ID forum and provide proper system and version information. Sounds like a system language settings issue vs. the internal glyph substitution. Even a discreapncy in operating system versions and the availability of fonts could cause this...
Thank you, Mylenium. We use the same operating system and the same font on all our computers. I asked in the ID forum.