2 Replies Latest reply on Jan 16, 2015 3:54 PM by DanBo948

    MAC PRO 4,1 Creative Cloud desktop failed to update.(Error code: 1)

    DanBo948 Level 1

      Using Mac Pro 4,1 Mac OS X 10.9.5

      Creative Cloud 2014

      Literally EVERY TIME Creative Cloud Desktop App updates, I receive an error message that it cannot complete the install.

      This time the message is "Creative Cloud desktop failed to update.(Error code: 1)

      I know from experience that if I talk to anyone on the help team, the only solution is to uninstall CC, run CC Cleaner Tool, re-install CC.

      Is this my punishment for not upgrading to Yosemite?

      This could not possibly be happening to everyone using CC 2014. Could it?

      Thanks for any help.

       

      Dan