4 Replies Latest reply on Jan 15, 2015 2:39 PM by asawinl79669547

    My serial number is not working.

    asawinl79669547

      My serial number is not working. My product is Lightroom 5. I purchased it many months ago but my macbook crashed and I need to reinstall them again. I'm sure that I put the right one. I noted in down in my record and I login to my creative cloud and found the same number. But when I put it in it says 'incorrect' and need to contact customer support. My Apple ID associated with email: asawin@cerasimply.com