1 Reply Latest reply on Jan 15, 2015 5:36 PM by John T Smith

    I need to talk to a Adobe representative

    crystalf35658301

      I really need to talk to a person...this is frustrating.  I initially set up Photoshop elements 12 on my desktop, then I got the free trial that included Photoshop CC and Lightroom 5. After my trial was up I bought it with the 9.99 plan.  Now I am trying to get it on my laptop and the website says the only thing I have is Photoshop Elements 12.  I still have Photoshop CC and Lightroom 5 and I have not cancelled it.  I don't know if I used a separate email for that or if that is even possible when I was putting in Photoshop CC and Lightroom 5.  I really need some help this is extremely frustrating.  First I couldn't remember my email because the person that put it in used my work email without my permission which I never use, and finally I got that straightened out, and now I still cannot get it on my laptop.  I just want to be able to use photoshop on my laptop since I got it for that because my desktop is super slow and is making everything a pain.  Thank you.  Crystal Fuchs