0 Replies Latest reply on Jan 16, 2015 1:39 AM by GeoTav

    Premiere Pro CC very slow on brand new iMac

    GeoTav Level 1

      Hi

       

      We have bought a new iMac, set up the Creative Cloud and downloaded Premiere Pro.

       

      We've started a few new projects on this machine and whenever we play them back, the video always freezes on a frame whilst the audio carries on playing. When pausing the playback for the visual to catch up, Premiere takes a while to respond to the pause action.

       

      We've tried changing the video renderer to Open CL, CUDA and Software only and still no luck.

       

      The computer specs are:

      Mac OS X Yosemite 10.10.1

      3.5 GHz Intel Core i7

      16GB 1600 MHz DDR3

      NVIDIA GeForce GTX 780M 4096MB

      Premiere Pro CC 8.2.0

       

      Any suggestions are more than welcome and I will respond with the results.

       

      If you require anymore information then please ask and I will be happy to supply you with the details.

       

      Thank you for your time and help in advance.