13 Replies Latest reply on Aug 6, 2016 8:25 AM by JJMack

    OpenGL being disabled. Any idea how to fix?

    CCourt08

      Hello.

      I'm trying to start using 3D in Photoshop CC, however, My OpenGL won't function properly.

      I'm using a Nvidia Quadro FX 4500 / PCIe with 512 adaptor RAM yet it won't function as it should. It's supposed to support it.

       

      I've posted three images showing screenshots from Preferences. I also posted the system info below.

       

      Any idea how to fix this?

       

      Thank you,

      Chris

      PSD preferences.JPG

       

      PSD ADVANCED SETTINGS.JPG

      PSD 3D VRAM.JPG

       

      Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64

      Operating System: Windows 7 64-bit

      Version: 6.1 Service Pack 1

      System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

      Physical processor count: 8

      Processor speed: 2660 MHz

      Built-in memory: 8190 MB

      Free memory: 4624 MB

      Memory available to Photoshop: 7185 MB

      Memory used by Photoshop: 60 %

      Image tile size: 1024K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1200, right=1920

      Display: 2

      Display Bounds: top=0, left=1920, bottom=1200, right=3840

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Basic

      OpenGL Allow Normal Mode: False.

      OpenGL Allow Advanced Mode: False.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGPUs=1

      gpu[0].OGLVersion="2.1"

      gpu[0].MemoryMB=512

      gpu[0].RectTextureSize=4096

      gpu[0].Renderer="Quadro FX 4500/PCIe/SSE2"

      gpu[0].RendererID=157

      gpu[0].Vendor="NVIDIA Corporation"

      gpu[0].VendorID=4318

      gpu[0].HasNPOTSupport=1

      gpu[0].DriverVersion="9.18.13.745"

      gpu[0].Driver="nvd3dumx.dll,nvd3dum"

      gpu[0].DriverDate="20121106000000.000000-000"

      gpu[0].CompileProgramGLSL=1

      gpu[0].TestFrameBuffer=1

      gpu[0].OCLPresent=0

      gpu[0].CUDASupported=0

      gpu[0].OCLBandwidth=0

      gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 NVIDIA via Cg compiler"

      gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[32768]

      gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

      gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[20]

      gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[4]

      gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

      gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[4]

      gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[1024]

      gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

      gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[32]

      gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

      License Type: Subscription

      Serial number: 90970830846444304464

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

      Temporary file path: C:\Users\CHRIS~1.COU\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        D:\, 55.9G, 6.64G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

       

       

      Installed components:

         ACE.dll   ACE 2013/10/29-11:47:16   79.548223   79.548223

         adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

         AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  

         AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804

         AdobePDFL.dll   PDFL 2013/10/29-11:47:16   79.508720   79.508720

         AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786  

         AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911

         AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911   79.154911

         AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911   79.154911

         adobe_caps.dll   Adobe CAPS   7,0,0,21  

         AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223

         ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

         aif_core.dll   AIF   5.0   79.534508

         aif_ocl.dll   AIF   5.0   79.534508

         aif_ogl.dll   AIF   5.0   79.534508

         amtlib.dll   AMTLib (64 Bit)   7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50)   1.000000

         ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223

         AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

         AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

         Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223

         BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223

         boost_date_time.dll   DVA Product   7.0.0  

         boost_signals.dll   DVA Product   7.0.0  

         boost_system.dll   DVA Product   7.0.0  

         boost_threads.dll   DVA Product   7.0.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929

         CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929

         CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223

         dvaaudiodevice.dll   DVA Product   7.0.0  

         dvacore.dll   DVA Product   7.0.0  

         dvamarshal.dll   DVA Product   7.0.0  

         dvamediatypes.dll   DVA Product   7.0.0  

         dvaplayer.dll   DVA Product   7.0.0  

         dvatransport.dll   DVA Product   7.0.0  

         dvaunittesting.dll   DVA Product   7.0.0  

         dynamiclink.dll   DVA Product   7.0.0  

         ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835   79.546835

         FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511   79.154511

         filter_graph.dll   AIF   5.0   79.534508

         icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         imslib.dll   IMSLib DLL   7.0.0.145  

         JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libiomp5md.dll   Intel(R) OMP Runtime Library   5.0  

         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

         LogSession.dll   LogSession   2.1.2.1785  

         mediacoreif.dll   DVA Product   7.0.0  

         MPS.dll   MPS 2013/10/29-11:47:16   79.535029   79.535029

         msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         PatchMatch.dll   PatchMatch 2013/10/29-11:47:16   79.542390   79.542390

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CC   CC  

         Plugin.dll   Adobe Photoshop CC   CC  

         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.2.0.36  

         PSArt.dll   Adobe Photoshop CC   CC  

         PSViews.dll   Adobe Photoshop CC   CC  

         SCCore.dll   ScCore 2013/10/30-13:12:12   79.546835   79.546835

         ScriptUIFlex.dll   ScriptUIFlex 2013/10/30-13:12:12   79.546835   79.546835

         svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

         tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

         updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102

         WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

       

       

       

       

      Required plug-ins:

       

       

         3D Studio 14.2.1 (14.2.1 x001)

         Accented Edges 14.2.1

         Adaptive Wide Angle 14.2.1

         Angled Strokes 14.2.1

         Average 14.2.1 (14.2.1 x001)

         Bas Relief 14.2.1

         BMP 14.2.1

         Camera Raw 8.3

         Camera Raw Filter 8.3

         Chalk & Charcoal 14.2.1

         Charcoal 14.2.1

         Chrome 14.2.1

         Cineon 14.2.1 (14.2.1 x001)

         Clouds 14.2.1 (14.2.1 x001)

         Collada 14.2.1 (14.2.1 x001)

         Color Halftone 14.2.1

         Colored Pencil 14.2.1

         CompuServe GIF 14.2.1

         Conté Crayon 14.2.1

         Craquelure 14.2.1

         Crop and Straighten Photos 14.2.1 (14.2.1 x001)

         Crop and Straighten Photos Filter 14.2.1

         Crosshatch 14.2.1

         Crystallize 14.2.1

         Cutout 14.2.1

         Dark Strokes 14.2.1

         De-Interlace 14.2.1

         Dicom 14.2.1

         Difference Clouds 14.2.1 (14.2.1 x001)

         Diffuse Glow 14.2.1

         Displace 14.2.1

         Dry Brush 14.2.1

         Eazel Acquire 14.2.1 (14.2.1 x001)

         Embed Watermark 4.0

         Entropy 14.2.1 (14.2.1 x001)

         Extrude 14.2.1

         FastCore Routines 14.2.1 (14.2.1 x001)

         Fibers 14.2.1

         Film Grain 14.2.1

         Filter Gallery 14.2.1

         Flash 3D 14.2.1 (14.2.1 x001)

         Fresco 14.2.1

         Glass 14.2.1

         Glowing Edges 14.2.1

         Google Earth 4 14.2.1 (14.2.1 x001)

         Grain 14.2.1

         Graphic Pen 14.2.1

         Halftone Pattern 14.2.1

         HDRMergeUI 14.2.1

         IFF Format 14.2.1

         Ink Outlines 14.2.1

         JPEG 2000 14.2.1

         Kurtosis 14.2.1 (14.2.1 x001)

         Lens Blur 14.2.1

         Lens Correction 14.2.1

         Lens Flare 14.2.1

         Liquify 14.2.1

         Matlab Operation 14.2.1 (14.2.1 x001)

         Maximum 14.2.1 (14.2.1 x001)

         Mean 14.2.1 (14.2.1 x001)

         Measurement Core 14.2.1 (14.2.1 x001)

         Median 14.2.1 (14.2.1 x001)

         Mezzotint 14.2.1

         Minimum 14.2.1 (14.2.1 x001)

         MMXCore Routines 14.2.1 (14.2.1 x001)

         Mosaic Tiles 14.2.1

         Multiprocessor Support 14.2.1 (14.2.1 x001)

         Neon Glow 14.2.1

         Note Paper 14.2.1

         NTSC Colors 14.2.1 (14.2.1 x001)

         Ocean Ripple 14.2.1

         Oil Paint 14.2.1

         OpenEXR 14.2.1

         Paint Daubs 14.2.1

         Palette Knife 14.2.1

         Patchwork 14.2.1

         Paths to Illustrator 14.2.1

         PCX 14.2.1 (14.2.1 x001)

         Photocopy 14.2.1

         Photoshop 3D Engine 14.2.1 (14.2.1 x001)

         Photoshop Touch 14.0

         Picture Package Filter 14.2.1 (14.2.1 x001)

         Pinch 14.2.1

         Pixar 14.2.1 (14.2.1 x001)

         Plaster 14.2.1

         Plastic Wrap 14.2.1

         PNG 14.2.1

         Pointillize 14.2.1

         Polar Coordinates 14.2.1

         Portable Bit Map 14.2.1 (14.2.1 x001)

         Poster Edges 14.2.1

         Radial Blur 14.2.1

         Radiance 14.2.1 (14.2.1 x001)

         Range 14.2.1 (14.2.1 x001)

         Read Watermark 4.0

         Reticulation 14.2.1

         Ripple 14.2.1

         Rough Pastels 14.2.1

         Save for Web 14.2.1

         ScriptingSupport 14.2.1

         Shake Reduction 14.2.1

         Shear 14.2.1

         Skewness 14.2.1 (14.2.1 x001)

         Smart Blur 14.2.1

         Smudge Stick 14.2.1

         Solarize 14.2.1 (14.2.1 x001)

         Spatter 14.2.1

         Spherize 14.2.1

         Sponge 14.2.1

         Sprayed Strokes 14.2.1

         Stained Glass 14.2.1

         Stamp 14.2.1

         Standard Deviation 14.2.1 (14.2.1 x001)

         STL 14.2.1 (14.2.1 x001)

         Sumi-e 14.2.1

         Summation 14.2.1 (14.2.1 x001)

         Targa 14.2.1

         Texturizer 14.2.1

         Tiles 14.2.1

         Torn Edges 14.2.1

         Twirl 14.2.1

         Underpainting 14.2.1

         Vanishing Point 14.2.1

         Variance 14.2.1 (14.2.1 x001)

         Variations 14.2.1 (14.2.1 x001)

         Water Paper 14.2.1

         Watercolor 14.2.1

         Wave 14.2.1

         Wavefront|OBJ 14.2.1 (14.2.1 x001)

         WIA Support 14.2.1 (14.2.1 x001)

         Wind 14.2.1

         Wireless Bitmap 14.2.1 (14.2.1 x001)

         ZigZag 14.2.1

       

       

      Optional and third party plug-ins: NONE

       

       

      Plug-ins that failed to load: NONE

       

       

      Flash: NONE

      Installed TWAIN devices: NONE

        • 1. Re: OpenGL being disabled. Any idea how to fix?
          gener7 Adobe Community Professional & MVP

          Your driver software is dated 2012. Have you gone to the Nvdia site, and checked  for the latest drivers?

           

          Updating the video drivers from the GPU maker is the first recommendation.

           

          Gene

          • 2. Re: OpenGL being disabled. Any idea how to fix?
            CCourt08 Level 1

            Yeah, I've tried this a few times. For that exact video card. Is there a newer driver than that for it?

            • 3. Re: OpenGL being disabled. Any idea how to fix?
              gener7 Adobe Community Professional & MVP

              NVIDIA DRIVERS Quadro/Tesla Desktop Driver Release 304 WHQL

               

              This is what I have, and I'm sure you installed it. In that case, I'll have to leave this issue to someone who knows this.

              Chris Cox is the Senior Photoshop programmer and he has the expertise to deal with this. He does frequent these forums.

               

              I don't know if you have Photoshop CC 2014 installed, but it is the latest and I wonder if your card will work better there.

               

              Another thought is that if this behavior just popped up, try a Preferences reset.

               

              Start Photoshop, quickly hold down Ctrl-Alt-Shift and the Reset dialog should show up. Answer Yes, and see if that clears it.

               

              Gene

              • 4. Re: OpenGL being disabled. Any idea how to fix?
                Level 7

                Yes, it looks like your driver is not working correctly and needs to be updated.

                 

                Did you update the video card driver from NVidia's website?

                There should be a more recent version.

                If you can't get a more recent version installed, you probably need to contact NVidia.

                • 5. Re: OpenGL being disabled. Any idea how to fix?
                  CCourt08 Level 1

                  Thanks for the replies.

                  I'm going to contact NVIDIA to see if there's some update. It seems weird that the last update on their site is 2012, and I did install that.

                   

                  I'll post if I receive any helpful response.

                   

                  Thanks again!

                  • 6. Re: OpenGL being disabled. Any idea how to fix?
                    JJMack Most Valuable Participant

                    The Quadro FX series is not listed as tested  512 in the minimum requirement and the driver date is over two years old. You may be missing the CC 2014.2.2 update

                     

                    NVIDIA DRIVERS Quadro/Tesla Desktop Driver Release 304 WHQL

                     

                    What does sniffer show I see OpenGL Version 3.0 supported on my quadro 4000 I beleive onle Opengl 2 is required.

                    Capture.jpg

                     

                    Tested video

                    Adobe tested the following video cards before the release of Photoshop CS6. This document lists the video card by series. The minimum amount of RAM supported on video cards for Photoshop CS6 is 256 MB. Photoshop 13.1 cannot display 3D features if you have less than 512 MB of VRAM on your video card.

                    Important: This document is updated as newly released cards are tested. However, Adobe cannot test all cards in a timely manner. If a video card is not listed here, but was released after May 2012, you can assume that the card will work with Photoshop CS6.

                    Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model. (Laptop and desktop versions have slightly different names.)

                    nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500, 600 series

                    nVidia Quadro 400, 600, 2000, 4000 (Mac & Win), CX, 5000, 6000, K600, K2000, K4000, K5000 (Windows & Mac OS)

                    AMD/ATI Radeon 2000, 3000, 4000, 5000, 6000, 7000 series

                    AMD/ATI FirePro 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900

                    AMD/ATI FireGL W5000, W7000, W8000

                    Intel Intel HD Graphics, Intel HD Graphics P3000, Intel HD Graphics P4000, Intel(R) HD Graphics P4600/P4700

                    Note: ATI X1000 series and nVidia 7000 series cards are no longer being tested and are not officially supported in Photoshop CS6. However, some basic GL functionality can be available for both these cards.

                    • 7. Re: OpenGL being disabled. Any idea how to fix?
                      CCourt08 Level 1

                      Thanks for the info JJMack.

                       

                      I may have to purchase a new Video card then.

                      • 8. Re: OpenGL being disabled. Any idea how to fix?
                        CCourt08 Level 1

                        I heard back from NVIDIA:

                         

                         

                        "This really is not an NVIDIA issue. Unfortunately because you have a legacy video card, OpenGL support is limited for the Quadro FX 4500 in Adobe Photoshop CC.

                         

                        Because the Quadro FX 4500 is a legacy product, NVIDIA no longer supports it with the video drivers.

                         

                        The Quadro FX 4500 support OpenGL 2.0, Shader Model 3.0 and OpenCL 1.0:

                        http://h18000.www1.hp.com/products/quickspecs/archives_Division/12319_div_v1/12319_div.PDF

                         

                        (OpenCL 1.1 support starts with Quadro FX4600 and FX5600, Quadro FX x700 series and newer GPUs)"


                        A new video card it is then. Thanks for the assistance everyone.

                        • 9. Re: OpenGL being disabled. Any idea how to fix?
                          sriramsairam

                          bro where can i post  my issue in this form im also same problem but i don't know where can i get latest drivers for intel Q45 chipset 

                          • 10. Re: OpenGL being disabled. Any idea how to fix?
                            sriramsairam Level 1

                            Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

                            Operating System: Windows 7 64-bit

                            Version: 6.1

                            System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

                            Physical processor count: 2

                            Processor speed: 2793 MHz

                            Built-in memory: 3551 MB

                            Free memory: 896 MB

                            Memory available to Photoshop: 2968 MB

                            Memory used by Photoshop: 61 %

                            Image tile size: 128K

                            Image cache levels: 4

                            The GPU Sniffer crashed on 7/31/2016 at 10:25:15 PM

                            OpenGL Drawing: Enabled.

                            OpenGL Drawing Mode: Basic

                            OpenGL Allow Normal Mode: False.

                            OpenGL Allow Advanced Mode: False.

                            OpenGL Allow Old GPUs: Not Detected.

                            Video Card Vendor: Intel

                            Video Card Renderer: Intel(R) Q45/Q43 Express Chipset

                            Display: 1

                            Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1440

                            Video Card Number: 2

                            Video Card: Intel(R) Q45/Q43 Express Chipset

                            OpenCL Unavailable

                            Driver Version: 8.15.10.2869

                            Driver Date: 20121004000000.000000-000

                            Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

                            Video Mode:

                            Video Card Caption: Intel(R) Q45/Q43 Express Chipset

                            Video Card Memory: 1648 MB

                            Video Rect Texture Size: 4096

                            Video Card Number: 1

                            Video Card: Intel(R) Q45/Q43 Express Chipset

                            OpenCL Unavailable

                            Driver Version: 8.15.10.2869

                            Driver Date: 20121004000000.000000-000

                            Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

                            Video Mode: 1440 x 900 x 4294967296 colors

                            Video Card Caption: Intel(R) Q45/Q43 Express Chipset

                            Video Card Memory: 1648 MB

                            Video Rect Texture Size: 4096

                            Serial number: 92299491400988772580

                            Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

                            Temporary file path: C:\Users\excel\AppData\Local\Temp\

                            Photoshop scratch has async I/O enabled

                            Scratch volume(s):

                              Startup, 48.7G, 15.9G free

                            Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

                            Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

                            Additional Plug-ins folder: not set

                             

                             

                            Installed components:

                               A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                               ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

                               adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

                               AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

                               AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

                               AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

                               AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

                               AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

                               AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

                               AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

                               adobe_caps.dll   Adobe CAPS   6,0,29,0  

                               AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

                               ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

                               aif_core.dll   AIF   3.0   62.490293

                               aif_ocl.dll   AIF   3.0   62.490293

                               aif_ogl.dll   AIF   3.0   62.490293

                               amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

                               ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

                               AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

                               AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

                               Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

                               BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

                               boost_date_time.dll   DVA Product   6.0.0  

                               boost_signals.dll   DVA Product   6.0.0  

                               boost_system.dll   DVA Product   6.0.0  

                               boost_threads.dll   DVA Product   6.0.0  

                               cg.dll   NVIDIA Cg Runtime   3.0.00007  

                               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                               CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

                               CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

                               data_flow.dll   AIF   3.0   62.490293

                               dvaaudiodevice.dll   DVA Product   6.0.0  

                               dvacore.dll   DVA Product   6.0.0  

                               dvamarshal.dll   DVA Product   6.0.0  

                               dvamediatypes.dll   DVA Product   6.0.0  

                               dvaplayer.dll   DVA Product   6.0.0  

                               dvatransport.dll   DVA Product   6.0.0  

                               dvaunittesting.dll   DVA Product   6.0.0  

                               dynamiclink.dll   DVA Product   6.0.0  

                               ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

                               FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

                               filter_graph.dll   AIF   3.0   62.490293

                               hydra_filters.dll   AIF   3.0   62.490293

                               icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                               icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                               image_compiler.dll   AIF   3.0   62.490293

                               image_flow.dll   AIF   3.0   62.490293

                               image_runtime.dll   AIF   3.0   62.490293

                               JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

                               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                               libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

                               LogSession.dll   LogSession   2.1.2.1640  

                               mediacoreif.dll   DVA Product   6.0.0  

                               MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

                               msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                               msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                               msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                               msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                               msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                               msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                               msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                               msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                               pdfsettings.dll   Adobe PDFSettings   1.04  

                               Photoshop.dll   Adobe Photoshop CS6   CS6  

                               Plugin.dll   Adobe Photoshop CS6   CS6  

                               PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

                               PSArt.dll   Adobe Photoshop CS6   CS6  

                               PSViews.dll   Adobe Photoshop CS6   CS6  

                               SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

                               ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

                               tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

                               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

                               TfFontMgr.dll   FontMgr   9.3.0.113  

                               TfKernel.dll   Kernel   9.3.0.113  

                               TFKGEOM.dll   Kernel Geom   9.3.0.113  

                               TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                               updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

                               WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

                               wu3d.dll   U3D Writer   9.3.0.113  

                             

                             

                             

                             

                            Required plug-ins:

                             

                             

                               3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Accented Edges 13.0

                               Adaptive Wide Angle 13.0

                               ADM 3.11x01

                               Angled Strokes 13.0

                               Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Bas Relief 13.0

                               BMP 13.0

                               Camera Raw 7.0

                               Chalk & Charcoal 13.0

                               Charcoal 13.0

                               Chrome 13.0

                               Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Color Halftone 13.0

                               Colored Pencil 13.0

                               CompuServe GIF 13.0

                               Conté Crayon 13.0

                               Craquelure 13.0

                               Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Crop and Straighten Photos Filter 13.0

                               Crosshatch 13.0

                               Crystallize 13.0

                               Cutout 13.0

                               Dark Strokes 13.0

                               De-Interlace 13.0

                               Dicom 13.0

                               Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Diffuse Glow 13.0

                               Displace 13.0

                               Dry Brush 13.0

                               Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Embed Watermark 4.0

                               Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Extrude 13.0

                               FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Fibers 13.0

                               Film Grain 13.0

                               Filter Gallery 13.0

                               Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Fresco 13.0

                               Glass 13.0

                               Glowing Edges 13.0

                               Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Grain 13.0

                               Graphic Pen 13.0

                               Halftone Pattern 13.0

                               HDRMergeUI 13.0

                               IFF Format 13.0

                               Ink Outlines 13.0

                               JPEG 2000 13.0

                               Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Lens Blur 13.0

                               Lens Correction 13.0

                               Lens Flare 13.0

                               Liquify 13.0

                               Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Mezzotint 13.0

                               Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Mosaic Tiles 13.0

                               Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Neon Glow 13.0

                               Note Paper 13.0

                               NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Ocean Ripple 13.0

                               Oil Paint 13.0

                               OpenEXR 13.0

                               Paint Daubs 13.0

                               Palette Knife 13.0

                               Patchwork 13.0

                               Paths to Illustrator 13.0

                               PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Photocopy 13.0

                               Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Pinch 13.0

                               Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Plaster 13.0

                               Plastic Wrap 13.0

                               PNG 13.0

                               Pointillize 13.0

                               Polar Coordinates 13.0

                               Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Poster Edges 13.0

                               Radial Blur 13.0

                               Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Read Watermark 4.0

                               Reticulation 13.0

                               Ripple 13.0

                               Rough Pastels 13.0

                               Save for Web 13.0

                               ScriptingSupport 13.0

                               Shear 13.0

                               Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Smart Blur 13.0

                               Smudge Stick 13.0

                               Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Spatter 13.0

                               Spherize 13.0

                               Sponge 13.0

                               Sprayed Strokes 13.0

                               Stained Glass 13.0

                               Stamp 13.0

                               Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Sumi-e 13.0

                               Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Targa 13.0

                               Texturizer 13.0

                               Tiles 13.0

                               Torn Edges 13.0

                               Twirl 13.0

                               U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Underpainting 13.0

                               Vanishing Point 13.0

                               Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Water Paper 13.0

                               Watercolor 13.0

                               Wave 13.0

                               Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               Wind 13.0

                               Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                               ZigZag 13.0

                             

                             

                            Optional and third party plug-ins: NONE

                             

                             

                            Plug-ins that failed to load: NONE

                             

                             

                            Flash: NONE

                            Installed TWAIN devices: NONE

                            • 11. Re: OpenGL being disabled. Any idea how to fix?
                              gener7 Adobe Community Professional & MVP

                              You have the latest driver for that card, Drivers & Software

                               

                              What you don't have is the latest update for your version of Photoshop

                               

                              Adobe - Photoshop : For Windows : Adobe Photoshop 13.0.1.3 update for CS6

                              • 12. Re: OpenGL being disabled. Any idea how to fix?
                                sriramsairam Level 1

                                but i tryed many of version in intel  but for the latest version i cant get in intel site also only 2012 drivers thier for my intel chipset what should i do to fix the problem plz

                                 

                                and one more thing in my cs6 prefarenceo in graphics advancesettings

                                 

                                opencl and graphicprocessor to acceleter computuion also greyed out plz

                                • 13. Re: OpenGL being disabled. Any idea how to fix?
                                  JJMack Most Valuable Participant

                                  It is time to get a new machine or if you can a new display adapter.