I created an extensive animation with images and sounds (*.mp3 and *.wav files) using Adobe Edge Animate for a website I'm creating for a client. I've uploaded everything to the host, which is Shopify, and the animation works in Google Chrome and Opera but not in any other browsers. In other browsers, the preloader displays but when it's finished, it just shows a couple images of the animation randomly then freezes on one of the image, meaning that it doesn't animate. It just shows an image and gets stuck.
I'm really confused and stuck on this issue. I've been trying to get it to work for a long time now and I'm running out of time. I read about the .htaccess issue in other threads and I have an e-mail out to Shopify to see if they can help me with it. Other than that, has anyone else run into this problem? Any advice?
Thank you so much in advance!
You are probably using version 2014.1 and you need to upgrade to 2014.1.1
flasshy, kindly refrain from posting the same question more than once - you are getting assistance in your other thread. It is best to carry on with it there until you get it resolved.
No one ever responded to any of my threads until today. And now it's in
both. Sorry. I started a new thread because I thought the other one was a
bit lost and it didn't have a link.