2 Replies Latest reply on Jan 18, 2015 5:09 PM by emilev20656002

    Problem with serial numbers for Lightroom 5


      I bought a physical copy of Lightroom 5, 38 days ago. As my Mac doesn't have a CD driver, I downloaded the 30 days trial version on Adobe website and now my trial time is over I try to enter the serial number I had with the physical package I bought 38 days ago and it doesn't work. Take in note than I converted the serial number from the box (serial number with letters and numbers) into a the active serial number on Adobe website (serial number with numbers only) 38 days ago. This ''active serial number'' doesn't work now ..