1 Reply Latest reply on Jan 17, 2015 6:40 PM by Jeff Arola

    Photoshop will not open


      Photoshop stalls out opening on Initializing Menus.


      I've uninstalled, reinstalled, still happens.


      I really need it working, it worked fine then it decided not to. I tried changing scratch disks, but now I am stumped.

        • 1. Re: Photoshop will not open
          Jeff Arola Adobe Community Professional

          Which version of photoshop and operating system are you using?


          I'd try resetting the photoshop preferences.



          Press and hold down the Shift+Ctrl+Alt keys (Shift+Command+Option on a mac) just after starting the launch of photoshop.


          Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop settings file


          Press Yes