2 Replies Latest reply on Jan 17, 2015 10:51 PM by ssprengel

    Cannot Copy RAW Images to Tiff or Jpeg while in ACR

    markscosmiclight Level 1

      Requesting immediate help if anyone available currently

       

      I've been using Photoshop CS6 for several years, never a problem at all. As soon as I bought Creative Cloud, I see many issues that cannot be resolved or are recurring.

       

      Again today as I go to copy files (images) from Adobe Camera Raw, to say a Tiff or a Jpeg, it appears to begin to copy as normal, then suddenly a box appears with all my copying

      file name/numbers, and it begins to eliminate one by one "Cannot Create File", failing the entire process to copy. I have never seen this until I began using Creative Cloud about a

      month ago.

       

      Can anyone help this Saturday evening as I am trying to complete a large project of images for others who expect them soon?

       

      Thank you and I look forward to any advice soon,

       

      Mark Seibold, Artist-Astronomer, Portland Oregon

        • 1. Re: Cannot Copy RAW Images to Tiff or Jpeg while in ACR
          Brian of SummaeStudios Level 1

          First I'd like to state I am fairly ignorant of Adobe Camera Raw, as I've been using Lightroom for years. I'm only replying because you seem under a close time constraint.

          Are you working within PS CC? It seems that Camera Raw no longer exists independently, but rather as a plug in within PS CC. I mention this because I seem to recall at one point it could function as an independent app. I am just wondering if you were using an old version of ACR, that may have been overwritten, or started within PS CC.

          That is the only help I can offer as far as ACR, and may have nothing to do with your issue.

          If you must get these done very soon and can't solve ACR, I'd also suggest giving Lightroom a shot, if you've access to it, just this one time, until you get ACR running again. Open it up, Create an intial library, like 2015 or Lightroom. Import the images you'd like to copy/convert, in a way that that the originals aren't moved and copies of the RAWs, (or DNGs) are made. Then select all, in the most recent import folder, and turn around and export them in whatever form you desire. Also, Lightroom is non-destructive, so, if you'd like to try making adjustments before exporting, under the develop tab, any alterations or adjustments you might make before exporting are completely reversible.

          I realize changing one's workflow, and learning a new app, may be too much effort at this point, and very possibly require too much time, but you might pick it up quickly enough to get 'er done on time.

          That is all the help I can offer. Wish I knew more about ACR.

          • 2. Re: Cannot Copy RAW Images to Tiff or Jpeg while in ACR
            ssprengel Adobe Community Professional & MVP

            When you say “Copy RAW Images to Tiff or Jpeg” are you using the Save Image function from within the plug-in or some other operation, perhaps with Bridge or Photoshop, itself?

             

            Without a lot of information, it sounds to me like a permissions problem for whatever folder you have designated the Save Image is destined for.