2 Replies Latest reply on Jan 17, 2015 7:21 PM by shaharzadt82646859

    How do I get 24hr chat/customer help? I am not able to find it anywhere

    shaharzadt82646859

      I've been attempting to cancel my annual subscription before it goes into the automatic 2nd year, yet there is absolutely no links anywhere on how to do this. Sure, there are many pages explaining, yet they all are linked to one another and I've been back and forth on some pages over 10x already. This is absolutely not ok and it feels quite like a scam. I am not even able to locate the supposed 24/chat customer service. Is it only possible to deal with this by phone?