1 Reply Latest reply on Jan 18, 2015 2:08 AM by Ann Bens

    Re-Installing Adobe Production Premium

    Ferret Head Level 1

      Hello

       

      I've recently purchased a new computer and would like to download my copy of Adobe Production Premium on it.

       

      However, the serial number is there, but the Download option doesn't appear on the 'Plans & Products' page.  Instead there

      is a message typed in red: We are unable to load all your plans & products.  Please try again.

       

      I am in desperate need to continue a project with a deadline approaching.

       

      Can you please advise.

       

      Kind Regards

      Karl.