3 Replies Latest reply on Jan 26, 2015 7:55 AM by K.Woods

    Extensions are grayed out in Photoshop – extension manager seems to be running normally and is fully updated.

    jamesg41009553

      I've updated Photoshop CC 2014, I've updated the extension manager, the extension manager is running and has full Internet access.

       

      I've restarted Photoshop numerous times.

      Extensions remain grayed out.

      The website is showing that I have acquired the Kuler extension.

       

      The extension manager will only allow me to download a file that already is on my computer.

      I don't see any way to download the Kuler Color extension  file from the website.

       

      I'm looking for any help I can possibly get.

       

      Thank you in advance for taking the time to read this, and if you reply an additional thank you!

       

      JG