1 Reply Latest reply on Jan 18, 2015 10:22 AM by Peru Bob

    Why my payment has not been suspended?

    Luis_Mercado

      Hi, I cancelled my Photoshop monthly subscription back in November. The person who helped me said some charges could apply  in December, cancellation fees. However I find out this morning that my normal monthly payment has beed deducted from my bank account, why?

       

      Please, help. I need a refund and a total cancellation.