3 Replies Latest reply on Jan 18, 2015 11:07 AM by WhoisRip

    Premiere freezes during render, what gives!!???

    WhoisRip Level 1

      This isn't the first time Premiere has given me freezing issues....WHAT GIVES!!???  Been sitting at 15% overnight, probably a good 10 hours or more....

        • 1. Re: Premiere freezes during render, what gives!!???
          John T Smith Adobe Community Professional & MVP

          More information needed for someone to help... please click below and provide the requested information

          -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

          •What is your exact brand/model graphics adapter (ATI or nVidia or ???)

          •What is your exact graphics adapter driver version?

          •Have you gone to the vendor web site to check for a newer driver?

          •For Windows, do NOT rely on Windows Update to have current driver information

          •-you need to go direct to the vendor web site and check updates for yourself

          •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

          •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool


          Exactly what is INSIDE the video you are editing?

          Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588

          Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing

          https://forums.adobe.com/thread/1070933 for screen shot instructions

          Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

          • 2. Re: Premiere freezes during render, what gives!!???
            WhoisRip Level 1
            • What version of Premiere Pro? Include the minor version number  -  Adobe Premiere CC 8.1
            • Have you installed the recent updates? (If not, you should. They fix a lot of problems.) - Yes....Keep up to date with the latest versions from CC
            • What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac". - PC Windows 7
            • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".- I believe it's H.264 in a .mov container (it's clients footage)
            • If you are getting error message(s), what is the full text of the error message(s)? - No error message.  Premiere just freezes
            • What were you doing when the problem occurred?  - Trying to apply color grading (either RGB Curves or Fast Color Corrector)
            • Has this ever worked before? - Yes
            • What other software are you running? - None simultaneously to my knowledge
            • Do you have any third-party effects or codecs installed? - Yes.  Neat Video Noise Reduction and Vision Color Osiris LUTs
            • Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU). No external hardware
            • Are you using Mercury Playback Engine GPU Acceleration? - Yes.  Just purchased new GeForce GTX 970
            • Does the problem only happen with your final output, with previews, or both?  - When trying to edit inside NLE timeline
            • 3. Re: Premiere freezes during render, what gives!!???
              WhoisRip Level 1

              Now when I open it back up (after CTL+ALT+DEL), all the green rendered video from before is gone.