1 Reply Latest reply on Jan 19, 2015 4:24 AM by gujafunkik

    cannot down/load flash player

    geraldj

      ..have hp 500-281..64 bit...service pack 1

      ...windows 7 home premium service pack 2

      ...internet explorer 32 bit version 11.0.9600.17501IS..update 11.0.15 (KB 3008923)

       

      when I download the adobe flash player, screen says 64 bit system

      (I may need 32 bit flash to match internet 32bit ?)

      when I down load any way, the peppermint candy rod turns for about 4 seconds..i click open/run...the screen stops any way and shows you have problem

      I then click down load again and click save...

      I get a listing on my down load file but cant open / install

      I turn off active x

      I turned off internet explorer and screen went blank

      I AM NOT HAVING ANY LUCK

      I INSTALLED CHROME OPERATING SYSTEM AND FLASH INSTALLS AND RUNS WELL..

       

      .I NEED FLASH ON INTERNET EXPLORER....HELP GERALD