I have 7 users running single licenses of Adobe Acrobat X Standard and 5 users running a multi license version of Adobe Acrobat X Pro. between Wed 14/01/15 and Thursday 15/01/15 all of these products stopped working on all machines. All machines are windows 7 machines. They are throwing up
Please uninstall and re-install this product.
Error code 6.
It then closes the program
When i run this product as an administrator the error message still appears but it allows the program to run. When i then close the program it does not close to process so the next time i open adobe it gives me the error message that the product is not licensed. I assume this is due to the product running in 2 instances.
I have tried:
un-installing the product,
i have currently set all my users to local admins to have a work around.
I have used the adobe clean up tool and removed everything i can think of to do with adobe.
I have re-registered the products
I have edited to permission and followed the guide for Error Code 16 as it was a similar problem.
None of the above has worked so far.
This is now a matter of urgency and any help would be appreciated.