2 Replies Latest reply on Feb 26, 2007 7:41 AM by jmdiamond

    Fata Error 1603 when installing X5 on XP machine with Word 2003

    jmdiamond
      I am trying to install RoboHelp X5 on a Dell running XP with Office 2003 installed. I have an older installation CD, with only Word XP, Woord 2000, and Word 97 as selections. I have tried both Word XP and Word 2000. I have selected just RoboHelp Office, I have tried it with just RoboHelp Office and RoboHelp Control Client, and I have tried it with those two plus the 1-Step PDF. I get the same 2 errors each time.

      First, I get an error 1324: The path Portugu?s (Portugal) contains an invalid character.

      I OK through that.

      Then I get a Feature Transfer Error, error 1603: Fatal error during installation. Consult Windows Installer Help (msi.chm) or MSDN for more information.

      Needless to say, I found nothing specific enough on the MSDN site to help me figure out what to do next.

      Can anyone help me out?