I tried to update my Creative Cloud app so I can sync my files and the app said it moved to another location and couldn't be found. Then it deleted the shortcut. I am running Windows 8.1. I looked for it in my programs in control panel and it was not there either. I went to the creative cloud online to reinstall it, but I can't find it there either. Please advise.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Thank you for the response.
After posting this, I went to Adobe.com and I re-downloaded the app and it worked. I had lots of trouble finding the download link for some reason, but once I found it, I reinstalled it and it was fine. I don't know what happened. I clicked "update" and it disappeared, so I just reinstalled it.
Thank you for your help!
This will be mostly the right place where you can do a download of the creative cloud:
You should not have a problem when the download is made here.