5 Replies Latest reply on Jan 20, 2015 8:25 AM by Peter Spier

    Upgrade CS5.5 to 6 perpetual licence - installation problem

    apj_2011

      Hi

      I have purchased and downloaded an upgrade from CS5.5 to CS6. The installation programme won't recognise my current licence despite the fact that the software is currently installed.

      Anyone know what is going on here? I have all the correct serial numbers, but the installation programme doesn't offer 5.5 in the drop-down menu next to where youre supposed to put in the serial number, just CS5?

      Thanks