0 Replies Latest reply on Jan 20, 2015 9:27 AM by Chmuel

    PP CC 2014 - Crash on start up

    Chmuel

      Two days ago, I quite PPcc as I was opening something else. PP crashed as it was closing so I force quite and didn't think about it again. Since then, I have spent the last two days trying to get it open again. Everytime, it starts loading, then crashes on "Loading ImporterQuickTime.bundle".

       

      Here is the os I have:

      iMac

      27-inch, Mid 2010

      Processor  2.8 GHz Intel Core i5

      Memory  8 GB 1333 MHz DDR3

      Graphics  ATI Radeon HD 5750 1024 MB

      Software  OS X 10.9.5 (13F34)

       

      This is what I have tried so far:

      - re-installing pp

      - updating the ATI driver

      - reinstalling quicktime

      - rebooting with option key to "resetpassword"

      - checking that all adobe folder have read & write permission

      - updating my OS

       

      I'm out of ideas. Any one found a solution I havn't tried yet?

       

      PS: Also, I have PP cs6 which works fine (although doesn't read the file I need).