Getting "error 42" message trying to update Creative Cloud to current version. "Installation has no access to important files\folders" (In Russian). Previously - "apps" mistake... Macbook Pro, Yosemite.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Sounds like an obvious solution. However, chat with russian support is not active... No respond.
Retrieving data ...