0 Replies Latest reply on Jan 21, 2015 6:10 AM by ians89602909

    Premiere Elements Video Import Issue

    ians89602909

      I am having issues importing a .mp4 video file.

       

      Working on Windows 7 64 bit laptop.


      File is 6GB on lexar usb removable device plugged into usb 2.0.

       

      Add media from device, get no valid data

      Add from folder, navigate and select folder, tells me to import to Organizer, but organizer won't detect file.

       

      Assistance please and thanks.