This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
do you not think i tried that already or have been trying,it just keeps referring me to the forums
Im having the same problem Im
on the yearly and it just put me back on a 30 day trail... support sends us to forums...
is our customer support really that bad? lol
i just got done message chatting with some one and he or she told me to just buy the 20$ student plan again