3 Replies Latest reply on Jan 27, 2015 7:09 AM by kjshkjshs

    Lightroom 5, Can't import, Can't import video, Can't play video.

    kjshkjshs Level 1

      Can't import video, Can't play video, Can't import if a video present. I have upgraded to LR 5.7, I'm running OSX 10.9.5, I have purged the cache (which took about 12 hours), I have cleared the preferences file many times, QuickTime is upto date. I have reinstalled many times. Often LR hangs when swapping between catalogues.  This issue has been going on for some time even in previous version judging by what I have read and googled.

       

      Any other possible remedies for this crappy buggy version I'm all ears or is it time to get my money back?