4 Replies Latest reply on Jan 22, 2015 1:03 PM by JJMack

    Preferences in Photoshop

    bicg35884383

      When I go to the preferences page in Photoshop the fields aren't showing.  I can only see a very small portion of it.  See images below.  I have already uninstalled and reinstalled the app.  Can anyone help?  Thank you.

      pic.jpg

      pic2.jpg

        • 1. Re: Preferences in Photoshop
          JJMack Most Valuable Participant

          It would be helpful if you provide some pertinent information.

          The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

          • Adobe product and version number
          • Operating system and version number
          • The full text of any error message(s)
          • What you were doing when the problem occurred
          • Screenshots of the problem
          • Computer hardware, such as CPU; GPU; amount of RAM; etc.

           

          Do you have a Mac with retina display for example

          • 2. Re: Preferences in Photoshop
            bicg35884383 Level 1

            Adobe version:  Photoshop CS6, Ver 13.0 x64

            Wiindows 7, 8 GB RAM

            No text errors; just screen shots that were already provided.

            I have identical computers that do not have this problem.

            • 3. Re: Preferences in Photoshop
              Level 7

              Could be a bad install - but more likely you are missing a required system font, or have some utility altering the drawing of Windows UI components.

              • 4. Re: Preferences in Photoshop
                JJMack Most Valuable Participant

                CS6 is the buggiest  version of Photoshop ever released make sure you have updated CS6. The first update alone fixed 506 core issues in CS6,  There are two current versions of CS6 for windows Perpetual CS6 version 13.0.1.3 and subscription CS6 version 13.1.2.