16 Replies Latest reply on Feb 2, 2015 6:04 AM by barbwent

KEYBOARD SHORTCUTS

barbwent Jan 22, 2015 11:19 AM

I have a NewsEngin plugin (GPS) in InDesign CC on a Mac. I want to assign keyboard shortcuts to some of the functions of the plugin. I can go Edit: Keyboard Shortcuts: Product Area: Scripts, and assign the shortcuts, but whenever Indesign is restarted the shortcuts are gone. Is there another way to do this? Thanks for any help!!!

1. Re: KEYBOARD SHORTCUTS

RickGroff Jan 23, 2015 5:58 AM (in response to barbwent)

Do you save your keyboard shortcuts after defining them?
Like Show 0 Likes(0)

Actions
2. Re: KEYBOARD SHORTCUTS

barbwent Jan 23, 2015 6:05 AM (in response to RickGroff)

Yes, I saved them. I've even made a brand new set, instead of adding to my old set.
Like Show 0 Likes(0)

Actions
3. Re: KEYBOARD SHORTCUTS

Eugene Tyson Jan 23, 2015 6:09 AM (in response to barbwent)

Try resetting your preferences - Troubleshooting 101: Replace, or "trash" your InDesign preferences

If that doesn't work then contact the plugin creators support team.
Like Show 0 Likes(0)

Actions
4. Re: KEYBOARD SHORTCUTS

Peter Spier Jan 23, 2015 6:10 AM (in response to barbwent)

Are you using the new set? You have to choose it.
Like Show 0 Likes(0)

Actions
5. Re: KEYBOARD SHORTCUTS

barbwent Jan 23, 2015 7:20 AM (in response to Eugene Tyson)

Thanks for the suggestions.
I've tried resetting preferences and I am choosing the new set. The plugin people say it's an InDesign issue. We recently switched from CS5.5 to Creative Cloud and the problem exists in both versions.
Like Show 0 Likes(0)

Actions
6. Re: KEYBOARD SHORTCUTS

Eugene Tyson Jan 23, 2015 7:27 AM (in response to barbwent)

Fact is - I can select shortcuts for all my plugins and scripts and they retain those settings when I restart InDesign.

It's likely it's the plugin or script that you're using - but you won't know until you troubleshoot the issue with the plugin/script creators.
Like Show 0 Likes(0)

Actions
7. Re: KEYBOARD SHORTCUTS

Peter Spier Jan 23, 2015 8:30 AM (in response to barbwent)

Are all of your other custom shortcuts working properly? This could be a conflict with some other third-party software you run.
Like Show 0 Likes(0)

Actions
8. Re: KEYBOARD SHORTCUTS

barbwent Jan 26, 2015 5:44 AM (in response to Peter Spier)

Yes, all my other custom shortcuts are working properly.
Like Show 0 Likes(0)

Actions
9. Re: KEYBOARD SHORTCUTS

Peter Spier Jan 26, 2015 5:48 AM (in response to barbwent)

Sounds like a conflict. Can you give us an example of a shortcut that is not working? Are you sure it's defined for the context in which you are using it?
Like Show 0 Likes(0)

Actions
10. Re: KEYBOARD SHORTCUTS

barbwent Jan 29, 2015 7:53 AM (in response to Peter Spier)

Peter
In the keyboard shortcut box I'm leaving the Context at Default. Should I be choosing one of the other options?
The shortcuts I'm trying to set up are for the NewsEngin Plugin (Check in page to GPS; Check out page from GPS, Get Jump Page; Release Jump Page)
I've attached a few screenshots.
Thanks
Barb
Like Show 0 Likes(0)

Actions
11. Re: KEYBOARD SHORTCUTS

Peter Spier Jan 29, 2015 9:32 AM (in response to barbwent)

Seems right to me, but I don't use shortcuts for scripts.

You say you replaced the prefs. How did you do that?
Like Show 0 Likes(0)

Actions
12. Re: KEYBOARD SHORTCUTS

barbwent Jan 30, 2015 7:50 AM (in response to Peter Spier)

Peter
I quit InDesign and moved 2 files (InDesign SavedData and InDesign Defaults) to my desktop. Then restarted InDesign.
I'm beginning to think that what I want to do is not doable. I'll just have to keep making the keyboard shortcuts when I open Indesign.
Thanks for all the help and suggestions.
Like Show 0 Likes(0)

Actions
13. Re: KEYBOARD SHORTCUTS

Peter Spier Jan 30, 2015 9:22 AM (in response to barbwent)

That's the correct method for replacint the prefs, which leads me to think you have a software conflict, and my money would actually be on the plugin. Can you make other new shortcuts and have them stick?
Like Show 0 Likes(0)

Actions
14. Re: KEYBOARD SHORTCUTS

barbwent Jan 30, 2015 12:21 PM (in response to Peter Spier)

Yes, any other shortcuts that I've made for different scripts work great.
Like Show 0 Likes(0)

Actions
15. Re: KEYBOARD SHORTCUTS

Peter Spier Jan 30, 2015 1:30 PM (in response to barbwent)

Since installing the plugin? If so, then I don't think it's ID....
Like Show 0 Likes(0)

Actions
16. Re: KEYBOARD SHORTCUTS

barbwent Feb 2, 2015 6:04 AM (in response to Peter Spier)

Yeah, I don't think the issue is InDesign either since my other shortcuts are working.
Thanks again
Like Show 0 Likes(0)

Actions