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Flash SWF not appearing in RH

Explorer ,
Jan 22, 2015 Jan 22, 2015

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I am using TCS 4 with FM 12 and RH 11.

I have an animation built in Flash and published to a SWF file.

The animation is added to a FM doc. Publishing to PDF shows the animation as expected.

I link an RH project to the FM book and the animation is missing.  There is an empty frame where the animation should be, and what is in the frame is a blank PNG with a made up name (i.e. filename004.png).  I can add the SWF file manually into the frame but it gets wiped during the next update. I can turn off updates but that defeats the purpose of Single Sourcing.  There is no setting I can find in RH to manage importing media files.

Any help?

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Community Expert ,
Jan 22, 2015 Jan 22, 2015

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Is it in an anchored frame? Try a test – try importing into a blank project instead of linking to see if there’s a difference.

Another thought – try adding it as a baggage file to the RH project & generate.

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Explorer ,
Jan 23, 2015 Jan 23, 2015

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Yep, anchored frame.

Adding baggage files did not help.

Embedding or linking within FM did not help.

Starting with your suggestions I did a little testing and found the problem.  There are, in fact, 2 SWFs in the one frame, and that was causing RH to give up on the frame entirely.  If I only put a single SWF in the frame, it seems to work.

I went back into Flash and glued both SWFs together to make one, which has solved it. However it would be interesting to know if there is a way to have 2 SWFs in a single FM frame.

Thanks for the help.

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Community Expert ,
Jan 23, 2015 Jan 23, 2015

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Aha! The old “2 SWFs in 1 frame” trick! LOL ;>)

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